Delivery

Pramlux offers free delivery on all products. For complete details, you can refer to their shipping policy on their website.

Delivery Overview

Pramlux is dedicated to ensuring a seamless and dependable delivery experience for all your purchases. From choosing your preferred shipping method to the delivery of your order at your doorstep, we make sure every stage is transparent, efficient, and customized to meet your needs. Here is a detailed breakdown of our delivery process:

1. Place Your Order and Choose Your Preferred Delivery Method/p>

2. Receive an Order Confirmation Email

3. Await the Arrival of Your Order

4. Accept Your Delivery

For All Products

Track your order

Standard delivery Get it in 3-8 business days

Delivery Fees

All day delivery. Order anytime

FREE

All orders are processed within 1 to 2 business days (excluding weekends and holidays) following the receipt of your order confirmation email. You will be notified again once your order has been shipped.

My order hasn't arrived yet. What should I do?

If you do not receive your order within 10 days of the shipping confirmation email, please contact us at [email protected] with your name and order number.

Contact Us

FAQs

What happens if I'm not at home to receive my delivery?
If you are unavailable, the courier will leave a note with instructions on how to reschedule the delivery or pick up your package from a local depot. For some couriers, they may also leave the package at your porch or front door.
Do you deliver on public holidays?
Although we aim to adhere to our delivery times, public holidays may impact delivery schedules. For more details, please refer to our shipping policy or contact customer support.
Is next-day delivery available on all orders?
Next-day delivery is available depending on the product and your location. For more information, please review the shipping options at checkout.
Can I change the delivery address after placing my order?

Changes to the delivery address can be made before your order is shipped. Please contact our customer support immediately to request any changes.

Do I need to be there to sign for delivery?

Due to COVID-19, all deliveries are now contact-free, and you won't be required to sign for any parcel. For further details on shipping and delivery, you can check the Brivelle Shipping Policy.

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